Michigan Veterans Jobs

Mobile michigan-jobbank Logo

Job Information

NAPA Auto Parts Parts Professional in Wyoming, Michigan

br/NAPA Auto Partsbr/br/We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.br/br/Category: Retailbr/Job Id: 279197br/Brand: NAPA Auto Partsbr/Location: Wyoming, MIbr/Major Market: MI - Grand Rapidsbr/Date Posted: October 16, 2020brbrNAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time brbrThe Role: brbrA Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer's shop. Looks up the parts application in catalogs or POS system. Processes orders for customers with a high degree of accuracy, efficiency, and courtesy. Assists and advises customers on how to best meet their needs, often dealing with questions and problems of a highly technical nature. Exhibits a thorough knowledge of products, performance standards, warranties, sales programs, and operating policies. Serves as a resource for advice to other store personnelbrbrA Day in the life:br liImplements appropriate sales practices such as greeting customers, demonstrating product knowledge, and ability to quickly understand customer's needs /li liMaintains customer satisfaction by serving all customers, securing right part, and resolving customer issues/li liDemonstrates professional attitude, conduct, and appearance /li liMaintains POS computer abilities by learning and applying how to use catalog and system, practicing asset security/loss prevention controls, and understanding store's pricing methods /li liProvides sales support functions by processing salespersons' stock orders, reporting overages/shortages/damaged merchandise, and ensuring the good appearance of store and displays /li liParticipates in training as needed and required/li liPerform all other associated tasks as assigned by management/li /ul brbrWhat you'll need: br liHigh School Diploma, or equivalent, required /li liAble to establish and maintain good relations with customers by providing courteous, efficient, and professional service /li liBe functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including identifying sequences of numbers and letters accurately and rapidly /li liDemonstrate excellent communication and organizational skills /li liEnjoy working with people in a fast-paced setting; be competitive, yet have the ability to work calmly under pressure /li liBe ASE Parts Specialist (automotive) certified /li liHave a working knowledge of the part of the city the store services and be able to operate a vehicle equipped with a manual transmission /li liAble to work retail hours at any store location as assigned by management /li /ul brbrAnd if you have this, emeven better/em:br liCapable of operating TAMS point-of-sale system and cataloging /li liAble to use the adding machine and process cash, check, and credit card transactions /li liVisually capable of recognizing and distinguishing letters and numbers and remembering their sequencing /li liAble to work on feet (stand and walk) for an entire assigned work shift /li liCapable of li