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Rentokil Collections/Credit Professional II in Wixom, Michigan

and#160;and#160;spanspanCollections/Credit Professional II/span/spanspanAre you looking to build your career in an exciting industry and a growing world-class organization?and#160; Come see why so many of our team members recommend us to their friends!/spanspanspanand#160;/spanspanWho are we?/span/spanspanRentokil is a family of companies in North America.and#160; We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.and#160; We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services./spanfont class="bold"Responsibilities/fontspanspanWhat do our Collections/Credit Professional II do?/span/spanspanRentokil is currently looking for an experienced collections expert to be a part of our fast-paced Collections Team.and#160; The position will be based in our Southeast Market with the ability to work from the office and virtually.and#160; The Collections/Credit Professional II will be responsible for the management of collections within an assigned territory.and#160; Strong communication and team building skills are required.and#160; Candidates who have managed an aging portfolio value starting from $1.5mm preferred.and#160; The candidate should have a minimum of 3-5 years collection experience, as well as exceptional verbal and written communication skills, and knowledge of fair debt collection./spanspanand#160;/spanspanspanJob duties include, but are not limited to:/span/spanand#160;ullispanAbility to work any shift between 7:00 am to 8:00 pm./span/lilispanAbility to coach and mentor new colleagues./span/lilispanAbility to work independently with daily tasks, and be able to set priorities with little supervision./span/lilispanMust display critical thinking skills with the ability to and#8216;think outside the boxand#8217; when identifying overdue or problem accounts./span/lilispanContacting customers daily in an effort to collect delinquent balances./span/lilispanDocumenting collection activity and maintaining follow up on all past due accounts./span/lilispanResponding to customer AR calls with regard to account inquiries./span/lilispanResidential collection specialist with the ability to maintain good customer relations./span/lilispanMaintaining a department organizational structure sufficient to meeting all goals and objectives./span/lilispanProviding documentation to customers requesting invoices, statements, etc./span/lilispanWorking effectively as a team with various departments/span/lilispanBusiness professional with excellent and effective communication skills./span/lilispanEfficient in Microsoft Office (Word, Excel, etc.)/span/lilispanExperience with or the ability to learn /adapt to debt collection software./span/lilispanAbility to follow written and verbal directions./span/lilispanSupport team initiatives as defined by management./span/lilispanMust be highly organized with strong attention to detail./span/lilispanDemonstrated problem solving skills/span/li/ullt