General Motors Product Manager- OnStar Guardian, Alternative Mobility in WFH_City, Michigan
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We are looking for an Assistant Product Manager for OnStar Guardian Alternative Mobility, a new business on the Global Innovation Team. In this role, you’ll define the product roadmap and be responsible for the delivery of the features on your roadmap into the OnStar Guardian mobile app and other possible applications. You’ll work closely with a cross-functional team of designers, developers, operations, and marketing to scale the product and to bring the new services and features in your roadmap to market. The role will develop and manage the key performance metrics for the OnStar mobile application to drive quality and efficiency enhancements. This position reports to the Lead Product Manager, OnStar Guardian, Alternative Mobility.
This role will lead a cross functional team of key stakeholders in engineering, IT, product marketing, connected operations, legal, privacy and finance to develop product strategy and roadmaps and lead on execution. This role will have the responsibility of translating new technology and capabilities within the vehicle into breakthrough experiences away from the vehicle and meet customer needs in new ways.
Key Objectives and Responsibilities
Interface with Lead Product Manager for OnStar Guardian, Alternative Mobility, the product team, as well as within the larger GM organization - driving key decisions on product features
Synthesize multiple data sources such as market research, analytics, customer insights, and others into concise and clear forward-looking strategies required to grow the alternative mobility business and other businesses
Create requirements and user stories for product development team to deliver winning products
Prioritize creation, enhancement or termination of offering, process or feature within relevant contexts such as improved user experience, platform investment, monetization opportunities, and new business opportunities
Manage product throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product features and authoring user stories
Define requirements and work closely with product, UX, sales, marketing and support to ensure revenue and/or customer experience goals are met
Assess potential partner relationships for strategic, financial and technical alignment, and work with purchasing to build strong supplier relationships
Define the key values and benefits of the product and support core positioning and messaging for Safety and Security services with product and marketing teams
Integrate with Engineering teams to both drive needs and requirements into new vehicle capabilities as well as commercialize other engineering-driven innovations that address customer pain points
Translate global and regional trends and insights into meaningful product attributes
Influence and implement ideas cross-functionally with appropriate level of regionalization
Apply comprehensive understanding of business operations in design, planning, marketing, manufacturing, purchasing, engineering and sales
Additional Job Description
Required Skills/Capabilities :
Ability to consolidate multiple sources of disparate information into easy to understand views for senior leadership
Customer Focus – ability to gather customer insights and prioritize product features appropriately
Human Centered Design - Strong focus on the user, with experience applying Design Thinking principles to product development
Collaboration skills – proven experience working in cross functional team to launch programs or products
Product management experience
Proven capability to develop product roadmap
Proven capability to manage product from concept to market launch
Ability to influence and implement ideas cross functionally with appropriate level of regionalization
Ability to engage with external partners and vendors, assess potential partner strengths and effectively manage strategic relationships with third parties
Knowledge of alternative mobility, micro-mobility and telematics trends globally; Knowledge of motorcycle trends globally preferred
Ability to translate global and regional trends and insights into meaningful product attributes
Familiarity or experience with product lifecycle management
Ability to influence and build strong relationships across organization
Ability to manage ambiguity
Business and technical acumen
Degree Requirements :
Bachelors Degree in Computer Science, Engineering, or related discipline
Masters Degree in Business, Technology Commercialization, or entrepreneurship preferred
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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