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Humana Clinical Technology and Capabilities Senior Technology Implementation Professional - Medicaid/LTSS in Troy, Michigan


The Senior Technology Implementation Professional delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Senior Technology Implementation Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Understanding of current system capabilities and business processes are required.


Location: work at home anywhe

The Clinical Technology and Capabilities Senior Technology Implementation Professional will work as a liaison and manage projects between IT and the various clinical groups supporting Medicaid & LTSS (Long Term Support Services) lines of business. Gathers and documents business system and functional requirements, influences system design to optimize support and ensures solutions meet the business objectives and requirements. Completes and/or coordinates implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

  • Facilitate meetings with business partners and IT partners to discuss and document business needs in a way that will support IT development.

  • Coordinate across teams on milestones and implementation of the project deliverables

  • Communicate with IT and business project managers to align on status and for reporting out to leadership

  • Attend meeting to ensure quality delivery of projects

  • 5% travel once covid restrictions are lifted

Required Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Health Information Systems or a related technical field or equivalent work experience

  • 5+ years of experience in technology implementations or product/project management

  • Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies

  • Experience in IT business analysis, including artifacts development

  • Experience problem solving and consultation within complex environments

  • Ability to facilitate cross-functional teams' efforts

  • Ability to work independently and efficiently to manage multiple completing projects and initiates

  • Must be able to work in an agile environment with a certain level of unknown specifications/requirements

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

  • Ability to work up to two nights/weekend days a month to support project delivery to production

Preferred Qualifications

  • Master's Degree of Business Administration, Computer Science or a related field

  • Clinical experience including knowledge of care plans and assessments

  • Medicaid knowledge

  • CGX application experience

  • SAFe Certification

Additional Information

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information we use a software platform called Montage. Montage Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours