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Sherwin-Williams Company Customer Service Specialist in Traverse City, Michigan

spanWELCOME TO SHERWIN-WILLIAMS/span spanSherwin-Williams is the largest paints and coatings company in the world. With $15.8 billion in sales, more than 4,100 stores, and 140 manufacturing and distribution centers worldwide. Our 60,000 employees across the globe are diverse, innovative and passionate. With a variety of rewarding and challenging opportunities, Sherwin-Williams is a great place to launch and grow a career. Find yours and join us today./span This position is responsible for supporting the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers. It will assist customers in person and over the phone by determining needs and presenting appropriate products and services. This involves ensuring that sales transactions are completed accurately, maintaining accurate work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications. This position will also assist in sourcing products required by customers that are not available in the store and, upon approval, place order and follow up as necessary. Opening and closing the store, making bank deposits, stocking shelves and setting up displays, cleaning store equipment, and loading and unloading trucks are also responsibilities of the position. It may also assist in making deliveries if necessary. brbrBASIC QUALIFICATIONS: liMust be at least 18 years of age. /li liMust be legally authorized to work in country of employment without sponsorship for employment visa status. /li liMust be willing to work all scheduled hours and required overtime, which may include evenings and weekends, with or without reasonable accommodation. /li liMust be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. /li liMust be able to operate material handling equipment (e.g. hand truck, pallet jack, forklift, etc.). /li liMust be able to tint paint, therefore, must be able to distinguish the difference between colors. /li liMust be able to operate a computer and communicate via the telephone. /liliHigh school diploma or comparable certification (e.g. GED). /li/ul PREFERRED QUALIFICATIONS: liPrior experience in a sales or customer service position. /li liAssociate Degree or related college courses. /li liCustomer service skills, including problem solving and handling customer complaints. /li liGood written and verbal communication skills. /liliValid driver's license. /li/ul spanWho we are -/span spanAt Sherwin-Williams, we're proud of the company we keep - our family of loyal employees. To learn about our company and our culture go to /spanspan./span span /span spanEqual Opportunity Employer.span /spanAll qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract./span span /span spanVEVRAA Federal Contractor requesting priority referral of protected veterans./span brdivfont class="bold"span title="" class="subtitle" id="requisitionDescriptionInterface.ID1607.row1"Primary Location/span/fontspan title="" class="subtitle" id="requisitionDescriptionIn