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Beaumont Health System Patient Access Specialist in Taylor, Michigan

divGeneral Summary:Under the direction of the Manager of Patient Access, this position is accountable for registering patients in an accurate and timely manner by obtaining individual identifying and biographical data following appropriate check in processes.Essential Duties:ulliResponsible for completing and coordinating each admission in a timely and accurate manner following a courteous and professional attitude; greets patients; explains services and rights to patients; responds pleasantly and professionally with medical staff, visitors, and other patients./liliResponsible for securing information necessary to complete admission process and 100% data validation of patient demographics; completes all forms including appropriate signatures; responsible for document imaging scanning of appropriate paperwork prior to services rendered/liliResponsible for PCP authorization/referral management/liliInforms and explains to patients/families all applicable government and private funding programs and other cash payment plans or discounts. Incorporates POS (point of service) collection processes into their daily functions/liliResponsible for monitoring and reviewing all ordered outpatient diagnostic scripts from physicians to ensure appropriate billing and coding occurs and entering accurate applicable data/liliPerforms cashier functions; obtaining and processing patient payments, co-pays, and deductibles, phone and television charges, and patient remittances./liliExplains Advanced Directives and consent information and obtains signatures, with witnesses when required by hospital policy, with no validated errors/liliOther customer service duties may be assigned such as escorting patients to appropriate area or any other clerical tasks as needed/li/ulStandard Qualifications:ulliEducation: High School Diploma/liliExperience: 1 year experience preferred in a customer service role or health care industry./liliExcellent oral, written and interpersonal communication skills, knowledge of ICD-9 and CPT coding, medical terminology, and/or revenue cycle knowledge./liliKnowledge and experience with a variety information systems, experience with spreadsheet and word processing software, and keyboard proficiency./li/uldiv/div/divBeaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.

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