Beaumont Health System Credits Overpayments Rep in Southfield, Michigan
divREMOTE BASEDGENERAL SUMMARY: Researches and resolves credit balances and overpayments in a timely mannerESSENTIAL DUTIES:o Researches and resolves credit balances within 60 days of the credit creation dateo Researches returned refund checkso Responds to patient or insurance company calls related to refund checks receivedo Document actions taken on each account in the systemo Work mail inquiries in a timely fashiono Prepare Medicare Quarterly Credit Balance reports accurately and timelyo Maintains a professional image and provides excellent customer serviceo Attends department meetings and education sessionso Meets/exceeds performance expectations within required timeframes.o Practices and adheres to the "Code of Conduct" philosophy and Mission and Values statement.o Supports special projects as requested.o Adheres to all Beaumont Health Business Services Policies and Procedureso Performs other duties as assignedSTANDARD QUALIFICATIONSA. uEducation / Training:/uHigh school diploma or GED requiredB. uWork Experience/u:u/uMinimum one (1) year related experience preferredRelevant education may substitute experience requirementBilling experience, knowledge of UB claim form, knowledge of insurance payment methodologies or knowledge of revenue cycle a plusThe department will provide education and training thru HFMA (Healthcare Financial Management Association). As an employee of the revenue cycle department the expectation is to obtain CRCR (Certified Revenue Cycle Representative) certification within6 monthsof joining the department.div/div/divBeaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.