Mercy Medical Center Clinton Medical Secretary in Saint Joseph Mercy Health System Hospital Campus - Brighton, Michigan

Department:

16110_49220 SBL Ortho Surgery Group - LV

Expected Weekly Hours:

40

Shift:

Position Purpose:

This position provides administrative and secretarial support for providers and nursing staff. Independent judgment is required to plan, prioritize, and organize daily workload, incorporating any changes in office practices or procedures.

Job Description Details:

PRIMARY DUTIES AND RESPONSIBILITIES

  • Follow up to all calls, emails, and OrthoPad (EMR) correspondence.

  • Schedule Physician, PA, and Nursing appointments.

  • Schedule any study or test appointment requested other than those ordered at time of the patient check-out.

  • This would include anything missed at check-out or delayed by other issues.

  • Schedule procedures to include related appointments and referrals.

  • Joint case patients needing pre-op consults.

  • Arrange for and confirm medical/anticoagulation clearances.

  • Schedule sales reps meetings Chart preparation for Physician, PA, and Nursing clinics (obtain related notes, reports and confirm that outside are available for review.)

  • Coordinate inmate appointments, both on-site and off-site locations.

  • Coordinate depositions and meetings for physicians.

  • Coordinate with Extended Care Facilities for patients.

  • Confirm all arrangements made with patients and / or caregivers by phone, mail or email.

  • Process surgery packets to billing office, hospital offices.

  • Provide surgery-related updates to, PA’s and Nursing.

  • Update case managers, disability carriers and provide notes.

  • Update schedules in the following areas to include; on call, vacations, holidays, meetings, surgeries, clinics, and personal appointments.

  • Obtain OR notes and discharge summaries, older summaries when needed.

  • Check for HMO authorizations for new patient scheduling and follow up visits.

  • Upload and process Physician and PA’s transcription.

Cross–cover the other Secretaries /Coordinators or Operator as needed.

  • Scan records and reports to patient charts.

  • Manage Physician call-back reminders.

  • Arrange for interpreters, when needed.

  • Performs all other duties and projects as assigned.

  • Behaves in accordance with the Mission, Vision and Values of St. Joseph Mercy Health System.

QUALIFICATIONS

  • High school diploma or equivalent combination of education and experience. Associate degree and additional formal clerical and computer training desirable.

  • 1 to 2 years of related work experience.

  • Proficient with at least one word processing and one spreadsheet software package.

  • Accurate typing, data entry and transcription skills. Accurate spelling and grammar, and proofreading skills. Strong attention to detail. Knowledge of medical terminology for transcription.

  • Telephone skills and ability to operate office equipment such as personal computers, copiers, fax machines and printers.

  • Interpersonal skills to effectively communicate with a wide range of staff, physicians, medical professionals, patients, visitors and other organizational personnel, in order to relay and obtain information.

  • Analytical skills to gather and interpret routine data, maintain moderately complex records, and compile/calculate routine billing, payroll and/or statistical figures.

  • Organizational skills to prioritize multiple tasks, meet deadlines, and adapt quickly to changes and interruptions.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health offers rewarding careers in a community environment with all the advantages of working at one of the nation's largest health systems. We provide high-quality, people-centered care in 22 states through our network of hospitals, facilities, community-based services, and continuing care locations - including home care, hospice, Program of All Inclusive Care for the Elderly (PACE), and senior living facilities. If you are looking for a rewarding clinical or administrative position, you'll find exceptional career possibilities, opportunities for advancement and a job with meaning at Trinity Health.

Trinity Health employs more than 131,000 colleagues across 22 states. We honor and embrace a diverse representation of people, ideas and backgrounds. Our dedication to diversity is evident in our commitment to training, education, recruitment, retention and development, as well as community partnerships and supplier diversity.

Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences and health practices of the communities we serve and to apply that knowledge to produce positive outcomes. We recognize that each of us has a different way of thinking and perceiving our world, and that our differences not only serve to unite us, but also lead to innovative solutions.