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Aerotek Customer Service Representative in Royal Oak, Michigan

Entry Level CSR | Monday – Friday | New Year = New Opportunities!

Aerotek is seeking to hire entry level Customer Service Representatives for our client located in Southfield, MI! This role is a 3-month contract to hire opportunity starting March 10th, 2021!

Day to Day: Receiving calls arranging transportation for individuals in the Medicare and Medicaid program. Information is collected for the patient calling in, while accurately entering in their phone number, address, what time their appointment is, what time they are going, what time they’ll be picked up, and verify the patient’s insurance information.

Work Environment: We make energy efficiency smarter, faster and more accessible for everyone. We work with utilities, businesses and consumers to improve the energy experience on a local and global level — and we’re just getting started.


· Training: This will be 4 weeks long, Monday – Friday, 8:30am-4:30pm.

· Hours: Five days a week working 40hrs. Monday-Friday.

· Shift: 8am - 6pm (overtime only as needed)

Performance Expectations:

· 100 minimum calls per day, max at 5 minutes, min of 2 minutes.

· Call Center experience in an inbound/outbound sales environment preferred but not required

· High quality of service on calls

Please submit an updated and accurate resume if interested to Caitilin Nelson, cnelson@aerotek.com

Is this job not a fit for you? Please take a moment to forward this job to someone you know. Referrals are always appreciated.

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.