First Transit, Inc. Dispatcher in Romulus, Michigan
divdivdivspan Are you interested in becoming a Dispatcher? /spanspanNow is your chance! Get uPAID/u to do what you love! /span First Transit is looking for Dispatchers. Our Dispatchers are an integral part of daily operations. Dispatchers assure all routes are filled as assigned and bus operators are provided with timely instructions and responses to requests for operational information throughout the day. This position also responds to customer and team inquiries. We hire individuals who make safety and customer service their top priorities. If you have the drive, confidence, and determination to succeed, First Transit is looking for you! That is exactly why our employees say this is the uand#8220;love-what-you-doand#8221; line of work!/u Our Dispatchers Will Enjoy:ulliTeam-oriented Environment/liliExcellent benefits including medical, dental, vision, and 401(k) savings plan./liliCompany training, paid holidays, paid vacation and sick days./li/ulOur Dispatchers are responsible for:ulliOversees transit service operators by tracking trip performance measures, route begin on time, performance, incidents, etc./liliProvides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips./liliManages emergency situations for vehicle operators; act as liaison between the carrier and emergency services./liliManages daily service by reviewing route performance and respond to customer inquiries and needs/liliOversees road service assigned carriers by tracking trip performance metrics and route efficiency/liliDaily reports and clerical duties/liliDirect calls internally/liliAct as liaison between the carrier and emergency services./liliOther duties as assigned/li/ulTo qualify as a Dispatcher, youand#8217;ll need:ulli1 year of customer service, dispatch, or scheduling experience preferred/liliDriver CDL preferred with P endorsement. Will provide training for CDL/liliComputer Skills /liliExcellent phone demeanor and customer service skills/liliAbility to work independently/liliExcellent verbal, interpersonal, judgment and problem-solving abilities/li/ul First Transit keeps people moving and communities prospering- Thatand#8217;s why we need amazing people like uYOU/u to uAPPLY NOW/u! emFirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FirstGroup is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, FirstGroup will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance./em/div/div/divBR/First Transit is an Equal Opportunity Employer.