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Memorial Health Care Center Resident Care Assistant/Certified Nursing Assistant (CNA) in Owosso, Michigan


An employee in this position provides direct care to residents in a Home for the Aged (HFA) Assisted Living and Memory Care environment by assisting them with activities of daily living. An employee in this position works under the supervision of the Executive Director, Wellness Manager, Nursing Staff and Shift Supervisor as warranted. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care.


  • Assist each resident of the community with 24 hour care through activities of daily living, including but not limited to personal hygiene, bathing, grooming, dressing, walking and toileting; respond to resident calls and requests in a timely manner; quality execution of care to meet the needs of each resident’s individual service care program.

  • Actively look for ways to help residents, increase their enjoyment of residency at the community and assist them in maintaining their dignity; respond to a resident’s needs/concerns and establish open and effective working relationships with residents through regular interaction; encourage and support residents.

  • Observe, evaluate, and record conditions, reactions and changes in the physical, behavioral and/or mental condition of residents and care provided; take and record vital signs (blood pressure, temperature, and pulse), height and weight measurements, and observe food and liquid intake when indicated.

  • Participate with residents in recreational activities on and off facility grounds; escort residents to meals, community activities, and scheduled appointments including preparation of related resident records/information.

  • Make visual observations to ensure resident’s whereabouts and safety; responsible for safety of residents in case of emergencies.

  • Practice appropriate lifting and transfer techniques when assisting residents, general safety, environmental, and infection control procedures; safe handling, use and disposal of cleaning products, etc; familiar with (PPE) Personal Protective Equipment and universal precautions relating to OSHA-Blood-borne Pathogen Standard.

  • Perform light housekeeping tasks in conjunction with housekeeping staff such as emptying trash, making/changing beds, mopping floors, etc.

  • Operate washing machines and clothes dryers; handle dirty clothes and linens, sort, fold, and put away community and personal resident clothing according to community procedures.

  • Report to Executive Director any needed equipment, repairs, supplies, resident appointment information, prescriptions, physician orders; any incident, problem or concern regarding a resident.

  • Participate in professional in-service education and training for self-development and enhanced resident care development and licensing certification; attend a minimum of 10 in-service training programs per 12-month period.

  • Become familiar with location of community’s Disaster Manual and Material Safety Data Sheets (MSDS) and the reporting system specified in the Right to Know policy; awareness of general safety, environmental, and infection control procedures; familiar with PPE (Personal Protective Equipment) and universal precautions.

  • Excellent attendance, timeliness in reporting to work, and discussion of all absences, injuries and illnesses with Executive Director.


  • Other duties as assigned.



  • High school diploma or GED equivalent

  • CNA Certification preferred


  • 2 years’ experience in health related field and/or elder care environment preferred.

ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS These physical requirements are not exhaustive and additional job related physical requirements may be added on an as needed basis. Corrective devices may be used to meet physical requirements.

  • Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs.

  • Vision: Requires the ability to perceive the nature of objects by the eye. Near acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet.

  • Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms. Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment.

  • Speaking/Hearing: Ability to give and receive information through speaking and listening.


  • Proficiency using modern office, computer and telephone equipmentas used by Memorial Healthcare.


  • Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations.

  • Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws.


  • Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals.

  • Able to hear for work-related purposes.


  • Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication.

  • Required to remain calm when adversity is encountered.

  • Open, honest, and tactful communication skills.

  • Ability to work as a team member in all activities.

  • Positive, cooperative and motivated attitude.