MacAllister Account Manager - Power Systems Rental II in Novi, Michigan
This position is responsible for developing new customer relationships and facilitating sales growth for power generation rental equipment and services to customers.
Generate revenue and profit by achieving monthly, quarterly, and annual goals
Increase market share within assigned territory by establishing and maintaining relationships with former and new customers
Provide customer service that meets or exceeds customer expectations to achieve goals for market share, fleet utilization and ROPA
Negotiate price with customers
Generate sales leads by determining customer needs and identifying equipment, services, and/or parts that MacAllister provides and routes sales leads to appropriate sales representative
Evaluates new construction projects and follow up with contractors for potential leads
Coach and train other sales representatives
Assist management with sales forecasting involving budgets, market share, margins, and volume of sales
Assist the marketing department with the design and development of promotional materials to facilitate sales growth of power systems
Distribute promotional materials through e-commerce marketing channel and the allocated customer base
Other Requirements of Position
Typically responsible for leading, coordinating, and monitoring the work of others who perform the same type of work as this job. Lead responsibilities typically include training, checking the work of others and ensuring supplies and materials are available.
Works under general supervision. Employee acts independently to handle standard problems but usually report on such problems. More unusual problems are referred to a supervisor/manager.
Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies.
Maintains equipment and supplies to avoid waste, prevent accidents, and damage to areas and equipment
High School Diploma or GED
5 years or more of experience within Sales, Rental, or Power Generation
Valid Driver’s License
Associate’s Degree or Bachelor’s degree in related business field
7 years or more of experience with Sales, Rental, or Power Generation
Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to travel and provide customer support outside the traditional workday hours of 8a.m. to 5p.m.
Excellent communication skills, including verbal, written and listening skills
Strong multitasking abilities, detail-oriented and self-motivated
Excellent customer service skills
Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment.
Ability to work in a fast-paced, high-pressure, deadline driven environment.
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO)
Job ID: 2018-2567
External Company Name: Michigan CAT
External Company URL: https://www.michigancat.com/
Street: 24800 Novi Rd.