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Mercy Medical Center Clinton Registration Clerk - Patient Registration Clerk Relief in Mercy Health West Michigan Hospital Campus - Muskegon, Michigan


15201_84133 Shared Pt Access -Registration

Expected Weekly Hours:



Rotating Shift

Position Purpose:

Job Description Details:

Job Description


Obtains information from patients. Obtains patient signatures as outlined according to procedure. Explains health care policies and procedures to patients. Assigns rooms and prepares records of admissions and outpatient services.


  • Obtain personal and financial information and signatures on insurance and consent forms from patients or family members. Witness signature of forms.

  • Assign rooms to patients and explain hospital policies and procedures when necessary. Explain Advance Directives to patients/families. Initiate patient transfers. Escort or make arrangements to have patient escorted to department.

  • Prepares records of admission and outpatient services. Verifies all demographic and insurance information. Prepares charts, labels, and identification bands when applicable.

  • Meet and greet visitors in the outpatient department. Register outpatients as necessary.


  • Well developed communication skills, both written and oral. Able to communicate effectively with individuals and groups representing diverse perspectives.

  • Prior employment in a health care environment preferred.

  • Knowledge of medical terminology.

  • Knowledge and ability to use computer applications. Ability to complete data entry functions.

  • Articulates and demonstrates commitment to the philosophy, values, mission and vision of the organization.


  • Looking for individuals to cover varying hours per week on 2nd and 3rd shift

  • Located at the Mercy Campus

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.

Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.

Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org at http://www.trinity-health.org/ . You can also follow @TrinityHealthMI on Twitter.