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Johnson Controls, Inc Commercial Account Executive in Madison Heights, Michigan

Commercial Account Executive (WD30101542279)brbrdivspanspanspanspanspanWhat you will do/span/span/span/span/span spanspanspanspanspanThe Commercial Sales Executive is responsible for promoting and selling Tyco Integrated Security services and technology within an assigned territory, leveraging relationships, closing new business for Tyco Integrated Security and ensuring customer retention. This person is the Tyco Integrated Security "brand steward", charged with telling the Tyco Integrated Security story and clearly demonstrating that Tyco Integrated Security is the leading electronic security provider. The Commercial Account Executive is responsible for securing profitable sales and upgrades to new, existing and discontinued Tyco Integrated Security Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups. This rep will also have a commanding knowledge of our product line, as well as that of our services./span/span/span/span/span spanspanspan /span/span/span spanspanspan /span/span/span spanspanspanspanspanHow you will do it/span/span/span/span/span spanspanspanspanspanAdhere to current Tyco Integrated Security policies, procedures, products, programs and services./span/span/span/span/span spanspanspanspanspanCreate new market share by selling Tyco Integrated Security products and services to new local commercial customers. Sell additional products and services to existing accounts that continue to present new sales opportunities. Sell add-ons, amend, and convert existing customer systems to meet the customers' expectations. Renew existing customer agreements. Responsible for resale opportunities within an assigned territory Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers. Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques. Follow up with prospects. Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research. Obtain referrals and work with Centers of Influence. Process work order and complete all paperwork in accordance with approved and standardized procedures. Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service./span/span/span/span/span /divbrQualificationsbrdivspanspanspanspanspanWhat we look for/span/span/span/span/span lispanspanspanspanspanspanCollege degree preferred. /span/span/span/span/span/span/li lispanspanspanspanspanspanHigh school degree or equivalent required./span/span/span/span/span/span/li lispanspanspanspanspanspanMinimum of 2 years experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota. /span/sp