Black & Veatch IT Program Management Office Manager in Lansing, Michigan
IT Program Management Office Manager
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Company : Black & Veatch Corporation
Req Id : 31747
Job Title : IT Program Management Office Manager
Location : USVRTL
Business Unit Sector : COR-CORP-CIO
Opportunity Type : Staff
Relocation eligible : No
Full time/Part time : Full-Time
Project Only Hire : No
Visa Sponsorship Available: No
The IT Program Management Office Manager is be assigned to the Director of Global IT Operations under Black & Veatch CIO Office to manage IT project and program delivery performed primarily by 3rd party IT service providers in an outsourced model to achieve documented technical and business objectives.The IT Program Management Office Manager is responsible for all aspects of the planning, monitoring, development and implementation of assigned programs and projects and acts as a single point of contact for those programs and projects. This role is responsible to lead a team of IT Project Managers in support of programs and projects from original concept through final implementation.
Key Role Definitions
Develop and lead the IT project/program management office (PMO) to ensure quality, consistency and oversight of projects across BV by developing and maintaining project management methodologies, standards, and tools.
Establish the organization’s approach to the full life cycle of projects: This includes everything from project planning, initiation, resourcing, and execution to monitoring, control, and completion.
Ensure the PMO meets performance targets: Align with the organization’s strategic objectives and adhere to best practices.
Act as a trusted strategic advisor working alongside business leaders to help determine which projects should be undertaken.
Elevate the PMO role and operating model.
Set standards for project management capabilities, including certifications and qualifications for Project Managers, success measurement criteria, methodologies, tools, etc.
Monitor compliance with policies and standards.
Track and provide project status and audit reports.
Manage the risk, issue, and change resolution process, and work with other leaders to take corrective action as needed.
Establish the PMO organization structure, hiring and managing staffing requirements in line with organizational objectives.
Oversee the delegation of work to Project Managers, Program Managers, and Business Analysts
Oversee Project Managers for the delivery of projects/programs on time, within scope and on budget.
Process and Standards Definition and Management – Owner of IT PMO processes and tools to drive internal and external stakeholders to diligently follow defined standards.
Proactively address continued process improvements within the IT PMO.
Define and implement standardized processes, methods, templates, reporting, etc., across the global IT project domain.
Perform project financials tracking and reporting
Perform periodic operational audits using a standard audit process, both internal and third party.
Confirm that project estimates have been analyzed, verified, and formally accepted.
Identify, monitor, and confirm performance improvement areas for the business partners.
Facilitate executive alignment, including Contract Management and operational teams.
Anchor various periodic PMO governance meetings including Monthly Project Reviews (MPR).
Actively develop Project Managers within the organization.
Perform pre-project/program readiness check (requirements, environment, resources, contract, quality, etc.) and approve initiation.
Perform Project Requirements Management.
Ensure requirements completeness to confirm project initiation
Project/Program Stakeholder Management - B&V internal business and IT stakeholders, vendor partners with RACI driven culture.
Project/Program Lifecycle Management with outcome focus in a global delivery model using Waterfall, Agile and DevSecOps methodologies.
Proactively monitor global project performance (SLAs) and adopts ways and means to mitigate projected risks.
Proactively identify and manage project issues and risk resolution.
Regulate, manage, and as necessary, escalate all change control and scope management issues.
Coordinate and monitor various QA processes including quality checks, system testing and user acceptance testing activities.
Collate and review project status reports from multiple sources and present to internal and external stakeholders.
Collect, analyze, report project metrics and offer recommendations.
Resolve project/program related conflicts and escalate as necessary.
Review and approve standard project lifecycle phases/gates.
Conduct "Lessons Learned" meeting at the end of the project/program and update PMO Processes and Standards accordingly.
Acts as a project manager. Among responsibilities is management of a project team. The individual comprising this team may vary by project.
System Delivery Life Cycle (SDLC)
Experience with key scheduling processes and tools
Experience with key project control processes and tools
Strong communication skills
Excellent people management skills
Outstanding listening and understanding skills
Strong problem solving skills
Education: BA, BS, or Graduate degree in the field of Project Management, Computer Science, Business/Business Administration, or Technology
Experience: 8+ years of progressive project management experience including leading a team of project managers
Expert-level knowledge of project and change management and associated methodologies, techniques, processes, and approaches (e.g. Project and Portfolio Management Methodology – PPM)
Budget, cost, and profitability management skills
Knowledge of resource management tools
Credibility as a senior-level project leader
Strategic Thinking: Ability to juggle multiple goals and deadlines
Team Leadership & Development: Ability to mentor, coach, and effectively transfer expertise to others
Facilitation, negotiation & problem resolution skills
Ability to build a strong network and relationships at executive levels with technology and solutions, customers, and suppliers
Resilient and resourceful
All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
PMP Certification desired
Work Environment/Physical Demands
Frequent travel, Regular overtimeTypical office environment.
ITS: Information Technology Service
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Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.
Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.
To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.
A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.
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