Carter Lumber Inside Sales Representative in Lansing, Michigan

Inside Sales Representative

  • Lansing, MI

  • Full Time

  • Sales-Building Materials

  • Entry Level

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A Carter Lumber Inside Sales Representative is responsible for selling and providing professional customer service to contractors and do-it-yourselfers. This is accomplished by assisting customers make purchase decisions, efficiently processing sales transactions and ensuring the customer has everything needed to complete a project. Handling sales transactions, inventory control and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.

Requirements to be Considered for the Position:

  • Previous experience in a sales/customer service environment

  • Friendly, outgoing personality

  • Ability to effectively communicate with others

  • Familiarity with building materials is helpful

  • Ability to participate effectively as a team member

  • Ability to work a flexible schedule, including weekends and holidays

Responsibilities of the Position:

Sales & Relationship Building:

  • Builds and maintains relationships with customers by supplying advice and information, producing timely estimates for packages and projects and following up on sales calls.

  • Provides superior customer service while ensuring sales and profit goals are met.

  • Follows up on online customer quotes from the Quote Management System and logs updates in the system.

  • Supports the outside sales program and contractor customers as directed.

Store Operations:

  • Assists in inventory control by conducting cycle counts, resolving overages and shortages and orders and receives in merchandise.

  • Ensures all company policies and procedures are followed including sales, inventory and safety.Assists in the yard as needed and other duties as assigned

Knowledge & Training:

  • Identifies personal growth needs and learning opportunities.

  • Completes required orientation and safety training.

  • Commits to continued learning on products, packages, procedures and more.

Benefits Provided (full-time employees):

  • Medical Insurance

  • Vision Insurance

  • Dental Insurance

  • Disability Insurance

  • Life Insurance

  • Employer-matching 401(k) Plan