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Peckham, Inc. Director of Employee Experience and Engagement in Lansing, Michigan

Job Description:

Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.

Peckham Inc. - Director of Employee Experience and Engagement

SUMMARY

The Director of Employee Experience & Engagement reports to the Chief Human Resource Officer and is responsible for the creation and execution of Peckham’s Employee Experience & Engagement plan for staff. Activities for this position are company-wide and address the talent acquisition, talent development and internal communication needs of Corporate and Business Line operations. The successful candidate will have broad experience related to human resources, (organizational development, employee engagement, talent management)

Core responsibility is to develop and deliver an end to end employee experience including recruitment, engagement, internal communications, coaching and performance management.

MAIN DUTIES AND RESPONSIBILITIES include the following:

Employee Experience & Engagement

  • Partner with culture champions to drive the company Mission, Vision and Behaviors (i.e., values) throughout the organization.

  • Partner with key business leaders to ensure a consistent experience is delivered to all employees, regardless of functional area

  • Provide support for Diversity and Inclusion Programs.

  • Manages employee engagement survey program including working with vendor. Works with executive management to analyze survey results, identify trends and make recommendations to improve and maintain high employee engagement. Influences high-level stakeholders without direct authority.

  • Support the design and execution of signature programs, key company-wide events, and initiatives that promote and reinforce Peckham’s culture and values and create a professional, connected and engaged workplace

Talent Development

  • Deliver trainings to various audience types. Trainings may include on-boarding, orientation, compliance, leadership & supervision, procedural trainings, train-the-trainer activities, and coaching. Trainings may include instructor-led experiences, webinars, eLearning modules, and follow-up with self-guided training experiences.

  • Serve as the DiSC Administrator for assessments; conduct debriefings, facilitate workshops and comparison report discussions

  • Provide leadership and career development coaching to staff. Administer assessments, deliver feedback, and serve as ongoing coach. Periodic coaching (one on one) with key critical talent.

  • Perform learning-related administrative tasks including interacting with the learning management system, scheduling rooms and calendar appointments, reviewing assessments, and maintain communications between participants, supervisors, and vocational specialists.

  • Manage external consultants, vendors, and training partners required for the development and delivery of training.

  • Collaborate with Talent Development team and Job-Specific Trainers/Mission Engagement Trainers/Training Assistants to ensure consistency between delivery methods, materials used, and to avoid duplication of effort.

Talent Acquisition

  • Serve as an advocate for talent acquisition, partnering with all areas of HR and business unit leaders to ensure competitiveness in the marketplace for talent

  • Solicit recruitment forecasts from business units

  • Liaison with marketing team to ensure external communications are in alignment with TA objectives

  • Ensure alignment between corporate and business unit orientations and onboarding

  • Serve as POC with external vendors for TA resources

  • Assist with hiring process for selected positions as necessary

Internal Communications

  • Provides oversight to internal communications specialist who will develop overall communications planning and strategies as well as communication programs in support of HR strategies, initiatives and organizational changes

  • Assist with creating a budget for internal public relations activities

  • Partners with marketing staff to make sure internal communications match external branding

OTHER DUTIES AND RESPONSIBILITIES include the following:

  • Prepare reports and maintain files for auditing and reporting

  • Demonstrate strong communication and project management abilities with various stakeholders.

  • Demonstrate high degree of professionalism and emotional intelligence when working between the departments and business lines.

  • Interact with and use technology including, but not limited to: computers, projectors, software set-up, online conferencing, recording, Microsoft Office Suite, SharePoint, Cornerstone Learning Management System, Workday Human Resources Information System.

  • This position requires some flexible hours and may be assigned schedules that fit non-traditional office hours to meet the needs of staff and team members including start times at 7:00 a.m. or late afternoon, evening, and Saturday schedules.

  • Promote Peckham’s vision, value, culture, and commitment to excellent customer service to all team members, staff, customers and stakeholders.

  • Maintain a safe and clean work environment.

  • Other related duties as assigned

SUPERVISORY RESPONSIBILITIES

This position will supervise internal communications and talent acquisition staff as well as interns.

MINIMUM QUALIFICATIONS

  • Bachelors Degree

  • Or an equivalent combination of education and experience

  • At least five years of experience with talent management including talent acquisition, talent development and internal communications

  • At least five years of experience designing, developing, and delivering training and assessments, or at least five years meaningful and progressively responsible project management experience

  • Pass and maintain a successful background check

  • This position will require traveling to other Peckham locations

PREFERRED QUALIFICATIONS

  • Master’s degree required from an accredited college or university in the areas of Human Resources, Organizational Development, Training, Adult Learning, Educational Technology, or other related field

  • Professional certifications related to human resources, organizational design, training and development, and talent acquisition/coaching

PHYSICAL AND MENTAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case by case basis.

COMPETENCIES

Business Acumen

Decision Making

Developing Others

Effective Communication

Inspiring Trust and Confidence

Leading Others

Relationship Building

Results Oriented

Strategic Thinking

PHYSICAL DEMANDS

The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER

EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATION FOR APPLYING NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:

  • Click HERE (https://www.ilru.org/projects/cil-net/cil-center-and-association-directory) and you will be directed to the ILRU Directory to find an agency in your area that can assist you

  • Email us at careers@peckham.org

  • Call us at (517) 316-4000

  • Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Business Line:

Human Resources

Location:

Lansing, MI

Worker Sub-Type:

Staff MemberClick here to return to the main search page (https://peckham.wd5.myworkdayjobs.com/staffexternalcareer_site)

ABOUT PECKHAM

Peckham is a national award-winning non-profit organization, recognized for its achievement in providing exceptional vocational rehabilitation for people with disabilities and barriers to employment. We accomplish our mission by working with community partners and through our own diverse business lines consisting of apparel manufacturing, warehousing, call centers, environmental services, and farming. Peckham prides itself on having a great culture which fosters a respectful, collaborative, and fun work environment. Employees are encouraged to bring their whole selves to work, share ideas, and engage in lifelong learning. Our culture further supports our mission by encouraging flexibility, health, and wellness. Staff enjoy benefits such as generous PTO policies, modern facilities, pet friendly work sites, free fruit, fitness classes, massages available for purchase, and opportunities for flexible work arrangements.

MISSION

Peckham, a nonprofit community vocational rehabilitation organization, is a unique business and human services agency which values quality, diversity, and performance. Our mission is to provide a wide range of opportunities to maximize human potential for persons striving for greater independence and self-sufficiency. We embrace collaboration, effective resource management, and innovative approaches to achieve world-class excellence.

VISION

To prove that people with disabilities and other barriers are more than capable of delivering world-class, high-quality products and solutions.

Peckham is an Equal Opportunity Employer - EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law. EEO is Law (https://dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

Peckham participates in the E-Verify program. For more information please click follow this link (https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPoster_ES.pdf) ​

For information on Immigrant and Employee Rights (IER), follow this link (https://www.justice.gov/crt/case-document/file/1133936/download)

Pay Transparency Nondiscrimination Provision (https://www.dol.gov/ofccp/PayTransparencyNondiscrimination.html)

REASONABLE ACCOMMODATION NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

[1] Section 503 of the Rehabilitation Act of 1973, as amended. For more information on the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

Visit www.peckham.org (http://www.peckham.org/) to learn more.

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