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Consumers Energy Company SR TECHNICAL SPECIALIST in Kalamazoo, Michigan

Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas. At Consumers Energy, our customers are at the heart of everything we do. Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us! Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million ofMichigan's 10 million residents in all 68 Lower Peninsula counties.***This position is located at the Overisel Compression Station andWhite Pigeon(White Pigeon and Hamilton, Michigan)***Department SummaryThe Resource Scheduler, supports Gas Transmission Operations and requires coordinating, scheduling, and monitoring of maintenance workload, working with union employees, Operations and Maintenance Supervisors, Field Technicians, Planning roles, Project and Construction managers, and Engineering.Job ResponsibilitiesFollows the Work Management process to ensure scheduling related milestones are met from T-4 weeks to T-0 week for work execution.Coordination of material with Supply Chain, validation of lockout tagout readiness, assigning and tracking committed and emergent workload, interpreting monthly work plans and financial targets to create weekly schedules, conducting weekly meetings, and supporting the Operations team.Workload report generation, problem solving, and waste elimination activities.Proficient with SAP, Excel, and other software as needed.Excellent communication skills; customer service; teamwork; the ability to understand operational technical needs; understanding order types; capital and O&M work mix knowledge; advanced Excel skills; and, the ability to create and present presentations while leading Scheduling meetings.Required QualificationsA High School Diploma or GED.2-year college degree or equivalent combination of education and experience.Preferred QualificationsCollege level courses or a degree in a business, scientific or technical field.Utility experience (e.g., natural gas, electric or renewables).Operations scheduling experience.SAP experience.Advanced MS Excel experience.Proficient PowerPoint experience.Operational experience.Essential FunctionsPerforms technical support functions and more complex tasks including establishing workload and organizing and conducting assignments according to deadlines.Sets up tech support systems including record maintenance, data submission, and project management.Provides backup department support.Prepares reports, and tech support material as directed from time to time.Maintains confidentiality.Performs or establishes procedures for tech support functions and actions including records, tracking of information, maintaining logs/spreadsheet, and other similar technical support.Under general direction, prepares special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other areas of the Company, etc.Ensures that requests for action or information are relayed to appropriate staff members; ensures that information is furnished in a timely manner; decides whether a higher authority should be notified of important or emergency matters.Periodically evaluates process and program effectiveness and takes action to maintain continuous improvement.&/li