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CCI Systems, Inc. Product Procurement Associate in Iron Mountain, Michigan

Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, professional development, and inspire you to be bold, yet accountable. We value our employeersquo;s hard work and determination and REWARD results all while having fun!Our mission is to make life better by connecting people through innovative communication systems.We are seeking a Product Procurement Associate to prepare and process purchase orders, interact with suppliers to verify orders and pricing, maintain purchase records, and set up new vendors in our system.ResponsibilitiesulliProvide exceptional customer service to our customers, vendors and other CCI Systems employees./liliRetrieve cost back up, customer information, customer purchase orders, and any other special instructions from the Salesforce opportunity upon acknowledgement to proceed from the Inside Sales Representative./liliVerify customer account information is accurate and up to date./liliWork with and secure credit applications, if applicable, and forward to the Sales Operations Manager for approval through Finance./liliAlways adhere to company credit policies and procedures./liliVerify tax status of order: straight retail sale or if use tax is applicable./liliCreate an order number and enter details of order requirements into MAS200 through an EDI process and/or manual entry./liliDetermine allocation of warehouse for shipping direct or pre-stage for integration./liliOrder material, as necessary, to fulfill sales orders if the material is not currently in stock or already on order. All order requests are to be coordinated with the Sales Operations Manager./liliPlace and confirm purchases with manufacturer / vendors./liliForward Tax Exemption Forms to manufacturers / vendors if applicable./liliForward all order information including Salesforce opportunity, cost back up, Tax Exemption Form, sales order, and purchase order to Invoicing/Receiving Associate./liliRelease shipping documents (pick ticket) and provide any special instructions associated with the order to the warehouse for picking, staging, or shipping requirements./liliObtain ship dates on manufacture / vendor purchases and update Sales Force in Shipping/Invoicing./liliMaintain awareness of project status, which is a necessary part of the process of monitoring internal and customer satisfaction./liliInitiate and communicate to Sr. Account Manager, Inside Sales Representative or PM to expedite requests to the manufacturer / vendor on purchases./liliCommunicate any changes, hold, or canceling of items on order. All requests are to be coordinated with Inside Sales Representative and/or direct supervisor./liliEnsure appropriate replacement units are processed and shipped in a timely manner./liliCreate and maintain a process for following up on expedites, change order, order hold, RMAs, Repairs, or cancellation of orders with manufacturer./liliNotify the Invoicing/Receiving Associate and Sales Operations Manager of missing or damaged shipments./li/ululliResearch and provide details to the Sales Operations Manager on all material return requests, such as, part number, quantity, purchas

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