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The Hanover Insurance Company Small Commercial State Management Analyst in Howell, Michigan

Small Commercial State Management Analyst Howell, MI, USA * Worcester, MA, USA * Virtual Req #13966 Thursday, April 29, 2021 Our Small Commercial Lines department is seeking a State Management Analyst to join our growing team.Position summary:The Small Commercial State Management Analyst collaborates with State Manager, RVPs & Territory Sales and Underwriting Managers to provide business reporting and base line analysis and recommendations at Market, Industry and Distribution level. The individual focus is on driving SC business results based on SC Playbook initiatives as established by State Manager and regional SC Leadership. Analyst will identify trends and interpret in order to make recommendations and develop strategies and work with field and business partners to drive profitable growth and improved profitability of existing book, across all Small Commercial lines of business.This is a Full-time, Exempt role.Responsibilities/Essential Functions:Partner with State Manager and Leadership to develop, implement and monitor state-specific strategies to meet or exceed profit and growth targetsConducts complex analytical projects to evaluate product growth and profitability for Small Commercial lines.Review book performance data monthly, working with State Manager, and identify root causes for variance and emerging trends on mix, production, etc.Communicate findings and make recommendations to State Manager and Regional SC leadership in order to adjust strategies and tactics to address adverse trends and improve profitability over the long-termDevelop plans to implement and monitor recommended strategies and tactics, collaborating with colleagues to ensure acceptance and feasibility of recommendedMonitor the implementation and success of initiatives within Small Commercial; make adjustments as necessaryContinually assess environmental, market/competition and legislative/regulatory climate to inform analysis and recommendationsAnalyze key competitors' product features, compare to company's current product offering, develop and maintain product comparison, identify opportunities/threats, make recommendations to State Manager/ LeadershipAnalyzes blocks of business across geography, agency, time and characteristics.Participate in underwriting audits for specific books of business and interpret corresponding results to inform underwriting strategy changes to improve resultsDevelops tools for underwriting units to ensure that underwriter execution aligns with strategic priorities and initiatives.Actively participate in, and sometimes lead, cross-functional projectsBecome comfortable with company data structure and definitions; Understand the relationship between the business issues and the available dataIn conjunction with State Managers within assigned territory, achieves the annual SC plan for loss ratio, premium, new business, profile improvement and renewal retention.Position Requirements:Bachelor's Degree preferred or equivalent relevant work experience4+ years of Analyst experienceUnderwriting knowledge a plusStrong analytic and problem solving skillsSmall Commercial Lines Insurance industry knowledgeObtain proficiency in the various software applications required to perform daily workAdvanced Excel, Access and PowerPoint skillsEffective communication, presentation and interpersonal skillsAble to manage priorities, work independently, and seek guidance when neededAbility to manage initiatives from start to finishStrong collaboration skills to