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Rock Harbor Lodge and Marina Server in Houghton, Michigan

div class="job-sections" div section id="st-companyDescription" class="job-section" div h2 class="title"Company Description/h2 /div div class="wysiwyg"Experience the northwoods at remote Isle Royale National Park, located in northwestern Lake Superior. Accessible only by boat or seaplane, Isle Royale is home to moose, wolves, loons, beaver, fox, and other small mammals and birdlife. Lake Superior and the island's inland lakes offer excellent fishing and photographic sites for viewing pristine forest and waterways. Diving opportunities abound to many shipwrecks of Lake Superior.Rock Harbor Lodge provides visitors accommodations and we employ team members in our dining room, snack bar, gift shop, dockside store, marina, motor boat, kayak and canoe rentals, guided fishing and sightseeing tours, and other fun and fulfilling positions. Join us for a summer in this unique National Park!/div /section section id="st-jobDescription" class="job-section" div h2 class="title"Job Description/h2 /div div class="wysiwyg" TheServeris responsible for greeting and serving guests in a timely manner and providing excellent customer service. ESSENTIAL DUTIES/RESPONSIBILITIES/FUNCTIONS: liLearns and knows all menu items, prices and specifications; Maintains operational knowledge of restaurant computer system./li liGreets guests promptly and professionally./li liRecord food and drink orders from guests, enter orders accurately and deliver food, alcohol and other beverages to guests./li liUp-sells restaurant menu items./li liKnows and follows federal and state laws and company policies related to the sale of alcohol./li liPresents checks and accurately processes cash and credit card payments./li liClears tables quickly and efficiently of plates, glassware and silverware, including pre-bussing when appropriate./li liResponds to customer complaints in a professional manner and in accordance with department/company standards./li liMonitors and maintains cleanliness, sanitation and organization of assigned station and service areas./li liCompletes opening and closing duties as well as appropriate side work./li liCompletes all closing reports as assigned./li liCompletes cleaning projects as required./li liKnowledgeable of the surrounding area./li liKnows and follows all company, Environmental, Health, and Safety Management Programs./li liWorks extra shifts and hours as required./li liAssists in other departments as needed./li liOther duties as assigned./li /ul /div /section section id="st-qualifications" class="job-section" div h2 class="title"Qualifications/h2 /div div class="wysiwyg" liMust be able to read, write, speak and understand English./li liExcellent customer service and communication skills./li liExceptional multi-tasking skills and ability to maintain concentration while working in a fast-paced environment./li liExcellent sales skills and the ability to up-sell./li liAbility to learn all company training materials./li liAbility to work with minimal supervision and be self-motivated./li liAbility to operate a cash register, credit card machine and POS system accurately and efficiently in a fast-paced, high-traffic environment./li liMust be of legal age to sell and serve alcohol./li liKnowledge of proper food handling, food storage, and sanitation procedures/li liProper food handling, alcohol, or equivalent certifications or ab