Spectrum Health Improvement Specialist Quality Risk Patient Relations United Hospital Full Time in Greenville, Michigan

Facility: United Hospital - GREENVILLE, MI

Department: Un-Qual Risk Patient Relations

Category: Business Professional

Classification: Full-time with Benefits (A1)

Supports operational improvement projects throughout the organization including both clinical and non-clinical areas to accomplish measurable business process improvements. Analyzes and measures the effectiveness of existing processes and helps to develop sustainable, repeatable and quantifiable clinical and business process improvements. Collects and analyzes process and quality data to initiate, develop, and recommend operational practices and procedures that focus on enhanced safety, increased productivity, and reduced cost. May focus on either quality or process improvement.

Basic Qualifications:

Education - Bachelor's Degree or equivalent in engineering or field closely related to operational improvement/process improvement/project management, health care, business administration, nursing, medical technology (clinical lab science), or related field

Experience - 2 years of experience typically gained through skills/knowledge/abilities in implementing successful, organization-wide operational improvement launches in the health care industry, quality improvement/facilitation, experience in an organization of size and complexity comparable to Spectrum Health, clinical nursing, health care or health plan environment, in a laboratory with clinical testing, computer experience and skills with access database and/or excel programs


Preferred Qualifications:


Licenses - Certified Coding Specialist (CCS), Certified Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) Required. CDIP and CCDS a plus Based on specific Spectrum Health entity and department as appropriate.

Registered Nurse (RN) Based on specific Spectrum Health entity and department as appropriate.

Experience - process improvement, project management, change management, and / or team leadership

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected category.