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Munson Medical Center Laboratory Aide II in Grayling, Michigan


High school graduate, preferably with courses in biology and chemistry.

Good manual dexterity is essential.

Concise, legible handwriting.

Ability to use typewriter keyboard.

Previous laboratory experience or medical assistant training and/or certification or satisfactory completion of laboratory introductory phlebotomy course, if offered.

Available for weekend and holiday scheduling.


Under direct supervision of technical director and section manager; also may receive instructions from pathologists, technologists, and technicians and section managers.

Has daily working contact with laboratory staff, nursing personnel, inpatients and outpatients.


Cares for patients in the age category(s) checked below:

Neonatal (birth-1 mo) Young adult (18 yr-25 yrs)

Infant (1 mo-1 yr) Adult (26 yrs-54 yrs)

Early childhood (1 yr-5 yrs) Sr. Adult (55 yrs-64 yrs)

Late childhood (6 yrs-12 yrs) Geriatric (65 yrs & above)

Adolescence (13 yrs-17 yrs) X All ages (birth & above)

No clinical contact with patients


l. Supports the mission statement of Munson Healthcare. In partnership with physicians, we provide quality, compassionate, comprehensive and cost-effective services for improvement of the health of our patients and the communities we serve.

  1. Embraces and supports the CQI philosophy of Munson Healthcare: We are committed to the name "Munson" meaning excellence. We will provide services that meet our customers' requirements every time.

  2. Adheres to dress code.

  3. Follows all safety policies and safe work practices. Attends annual safety education as required.

  4. Prepares various forms (requisition, courier, etc.).

  5. Works in well-lighted and clean surroundings.

  6. Has potential of exposure to contagious and/or bloodborne diseases.

  7. Performs other duties and responsibilities as assigned.


  1. Recognizes the fact that he/she is our primary contact with both outpatients and inpatients and, therefore, is responsible for the first impression the patient has of our laboratory.

  2. Smiles, remains pleasant, and empathizes with the patient.

  3. Works frequently under stress due to multiple emergent and timed blood testing requests.

  4. Remains calm and efficiently follows proper procedure in stressful and/or emergent situations.

  5. Walks or stands most of the day. Walks throughout the Hospital, may need to kneel beside or bend over supine patient to facilitate sample collection.

  6. Activities are controlled by defined procedures and predetermined schedules. However, the priority or work must be determined by the individual on a continual basis. The performance of work is subject to constant interruption and re-prioritization due to different emergent situations that frequently arise during the day.

  7. Collects blood from inpatients, outpatients, and nursing homes according to established procedures and policies. Includes capillary punctures and venipuncture on infants and adults, and radial arterial punctures on adults.

  8. Draws blood from children, infants, newborns and neonates, recognizing the fact that the laboratory procedures will enhance the child’s well-being.

  9. Uses computer as related to specimen collection, specimen flow, and specimen referral.

  10. Performs and records point of care laboratory testing procedures. May include instrument checks and quality control procedures (kit testing).

  11. Performs glucose tolerance tests and is responsible in obtaining the timed blood samples.

  12. Administers basic first aid to patients who have fainted during puncture procedure. Recognizes and requests emergent assistance when needed.

  13. Keeps neat and maintains the specimen receiving areas, phlebotomy work-stations, and outpatient draw areas. Orders storeroom items not on exchange carts, anticipates other supply needs. Informs manager.

  14. Performs and records regular maintenance of glucometers, refrigerators, freezers.

    1. Prepares 24 hour urine containers with proper preservatives and labels, with appropriate warning labels.
  15. Follows up on specimens that are misplaced or unsuitable for analysis. This may involve redrawing the inpatient, calling the outpatient back to the laboratory, or traveling to the patient’s home or workplace.

  16. Assists the desk staff in answering phone, providing results, filing, and computer entry as needed.

  17. Teaches venipuncture, capillary punctures, and arterial punctures, and other work processes to recently hired laboratory aides, medical technologists, med tech students, nursing students, and emergency medical technicians.

  18. Processes specimens for shipment and testing at reference laboratories throughout the country. This procedure involves collection, preparation for shipment, communication with courier, computer entry and other functions, record keeping, and maintaining sufficient supplies for collection and shipment. May involve communications with referral labs.

  19. May be assigned additional tasks such as clerical duties, pneumatic tube responsibilities, glassware, bone marrow assistance/processing, or assistance in a specific department of the laboratory.

  20. Obtains satisfactory rating on each section of phlebotomy evaluation checklist at end of probationary period.