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Super 8 Front Desk Receptionist in Grayling, Michigan

Company Overview Super 8, a division of Fick Sons, is a proud supporter of our local business, military, law enforcement, firefighters, and EMS personnel. In addition to our truck stop, we provide propane services along with gas oil transport (commercial residential) and a full service Diesel Repair Garage. Fick Sons has beenemproudly /emserving Northern Michigan since 1958. Job Description The Front Desk Receptionist is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities liGreet and register incoming guests./li liProcess guest folios and collect payment for in-house and departing guests./li liAdminister and manage cash handling responsibilities./li liHandle guest requests and concerns promptly and with courtesy./li liAssist guests with any inquiries regarding local entertainment, restaurants or transportation./li liMaintain efficient and effective flow of information with guests and all internal departments./li liHandle additional duties as needed by guests or management./li /ul Requirements liHigh school diploma or equivalent required./li liHotel and Customer Service experience preferred./li liAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts./li liAbility to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodations for the entire shift./li liComputer experience required./li liAbility to access and accurately input information using a moderately complex computer system./li liAbility to establish and maintain effective working relationships with associates, customers and guests./li liCommand of the English language both written and verbal./li /ul Benefits liPart-Time Hours/li li401k Program (w/ company match profit sharing)/li liQuarterly Recognition Bonus Program/li liCompany wide discounts on propane, fuel, convenience store merchandise, hotel stays, and more!/li /ul Job Type: Part-time Pay: $10.00 per hour Benefits: li401(k)/li li401(k) matching/li liEmployee discount/li /ul