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Dick's Sporting Goods Holiday Omni (Fulfillment) Associate in Grandville, Michigan

Omni-Channel (Fulfillment) Associate Duties:

  • Perform daily Omni-Channel tasks in the store including: Curbside Pick-up, Ship-from-Store (SFS) and Buy Online Pick-up In-Store (BOPIS) processes

  • Participate in Loss Prevention procedures related to Omni-Channel processes

  • Fulfill the company-defined customer experience by completing all processes according to our service level standards

  • Assist in the completion of incoming SFS orders including picking, packing, and shipping orders

  • Assist in completing daily FedEx Box Count Audits according to company Inventory Control and Loss Prevention standards

  • Assist in the completion of incoming BOPIS orders including picking, pack, and staging the orders for customer pickup

  • Support the Customer Pickup Process of BOPIS orders by retrieving orders from the stage/holding area in a timely manner

  • Assist in the BOPIS aged order review by reviewing orders, changing order status in the system and returning product to the sales floor if necessary

  • Adhere to all safety policies and procedures

  • As business needs arise, other tasks may become necessary

Success Profile:

  • High School Diploma or Equivalent

  • 1-3 years of Retail Experience

  • Flexible availability – including early morning,nights/overnights, weekend, and holidays

  • Strong attention to detail and organizational abilities

  • Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively

DICK'S Sporting Goods is an Equal Opportunity Employer.

Organization: *Store0420 Rivertown MI

Title: Holiday Omni (Fulfillment) Associate

Location: Michigan-Grandville-Store0420 Rivertown MI

Requisition ID: 20000H87

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