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Mary Free Bed Rehabilitation Volunteer Services Coordinator in Grand Rapids, Michigan

We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. MISSION STATEMENT:Restoring hope and freedom through rehabilitation. DIVERSITY AND INCLUSIONMary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect. SUMMARY: The Volunteer Services Coordinator shall oversee the volunteer services activities throughout Mary Free Bed. Provide a rewarding experience that is beneficial to the volunteers, employees, patients, and visitors. ESSENTIAL JOB RESPONSIBILITIES: * Coordinate and continue to grow the Volunteer Services program * Recruits, interviews, and orients new volunteers. Assigns volunteers to temporary and/or ongoing positions within the hospital. * Align student volunteers with the proper department to assure the greatest utilization of volunteers is achieved. * Works with departments to create new volunteer positions, developing appropriate volunteer service descriptions. * Work with department leaders to review current volunteer positions, seeking innovative ways to enhance the services to the department and provide a rewarding experience for the volunteer. * Develop creative recruiting plans for hard-to-fill volunteer positions. Recruit for volunteer positions in a manner to ensure the volunteer applicant pool is equally representative of the community, including gender, ethnicity, age, race, color, national origin, veteran status, and other legally protected status. * Encourages and assists department liaisons with the development of volunteer training for positions within their department. * Monitors the ongoing satisfaction with and effective utilization of volunteer placements. Collects feedback from staff and helps to resolve problems or dissatisfaction between the volunteer and department liaison. * Collect feedback from the volunteers to promote program growth and provide opportunities for improvements in the volunteer program. * Contributing member of the MFB Patient and Family Advisory Council (PFAC). Provide support with recruiting, interviewing, training, and onboarding of new members. * Maintains volunteer files, applications, references, TB tests and quarterly hours. * Maintain database and provide administrative duties as required. * Organizes the Volunteer Recognition Event, including Volunteer of the Year and Student Volunteer of the Year judging and selection. * Review and revise volunteer policies and practices as needed. * Provide assistance as needed, in all areas of HR including answering phone lines, greeting guests, and triaging requests for information. * Perform similar and related job duties as requested by HR Leadership. * Responsible for special projects as assigned. * Coordinates, develops and maintains Human Resources and Volunteer Services intranet pages. * Provides support for the annual Minority an