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Fifth Third Bank, N.A. Lead Platform Engineer - Cloud Computing in Grand Rapids, Michigan

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.


Evaluate, design and implement technology solutions to build and progress technology strategies with a line of business. In the majority of situations, the incumbent will be the application owner responsible for third party, purchased software aligned with a LOB. Will have responsibility to work with vendor to understand upcoming changes, how the software fits into the technology roadmap and design plans to ensure business continuity and effectiveness. Understands the banks systems, how they are configured, how we need to reconfigure to meet the changes. If aligned to an agile squad may work closely with the product owner to ensure user stories are defined appropriately to develop effective technology solutions.

All employees are responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensuring that actions and behaviors drive a positive customer experience. Operating within the Bank's risk appetite, you will achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.


  • Assist in managing relationship with software vendor(s) for systems utilized by a particular line of business

  • Stay abreast of upcoming changes and enhancements in vendor’s software and how those changes will impact the business.

  • Work with the line of business to design solutions to incorporate software changes and effectively work with business partners to ensure effective implementation

  • Understand the business technology roadmap and make recommendations on continued utilization or elimination of current third party software solutions.

  • Work closely with product owner to ensure that user stories have enough specificity and clarity for the software developers to effectively meet customer needs.

  • Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services

  • Follow industry and organizational best practices and standards, and participate in company communities of practice to continuously refine and communicate them. Contribute to a culture of continuous improvement.

  • Achieve operational excellence by improving processes and creating maintainable, supportable, and testable solutions

  • Keep up with technology trends and innovations in your field(s) of practice

  • Provide operational support and troubleshooting for your team’s products and services

  • Provide coaching, mentoring, and training for new or less experienced team members



  • Bachelor’s degree in a relevant technology field or equivalent combination of education and work experience

  • 3-5 years of engineering or other IT work experience relevant to the position

  • Strong problem-solving and communication skills

  • Willingness to work in a highly-collaborative environment

  • Experience working in an Agile environment (Scrum / Kanban)

  • Solid understanding and significant experience with modern software development practices, tools, and/or hardware technologies

  • Solid understanding of IT security and IT Governance best practices

  • Experience designing, implementing, and supporting complex technical solutions

  • Strong understanding of Cloud computing principles and technologies

  • Prior experience with administration/configuration of any of the following technologies is desired: OpenShift, VMWare Tanzu, AWS, Striim, Apache Kafka, Elasticsearch, Kibana, WebSphere, Redis, RabbitMQ

  • Intermediate or greater experience with a variety of DBMS platforms including Oracle, DB2, MSSQL and MySQL

  • Experience administrating/navigating multiple operating system platforms (i.e. Windows, Linux RedHat, IBM AIX)

  • Familiarity with DevOps principles and tools such as GitHub, Jenkins and JFrog

  • Working knowledge of real-time messaging and batch file transfer implementation and troubleshooting using different packages and methodologies (MQ, FTP, SCP, Sterling, etc)

  • Web Server and Application Server deployment, configuration and troubleshooting


Lead Platform Engineer - Cloud Computing

LOCATION -- Cincinnati, Ohio 45227

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Fifth Third Bank, National Association is one of the top-performing banks in the country, with a history that spans more than 150 years. We’ve staked our claim on looking at things differently to make banking a Fifth Third better. This applies to our relationships with customers and employees alike.We employ about 18,000 people while offering:• A chance for employees to build their future, with supportive career development and comprehensive health and financial wellness programs.• An environment where we win together by celebrating achievements and working collaboratively.• An opportunity to make a difference in a positive and lasting way. Everything we do is geared toward improving lives.We’re proud that Fifth Third is a warm and caring place to grow – as a customer and as a team member.