Drury Hotels Breakfast Attendant in Grand Rapids, Michigan
Rise. Shine. Work Happy.
SO MUCH MOREProperty Location:5175 28th Street SE - Grand Rapids, Michigan 49512BASIC FUNCTION & JOB DUTIES:Under general supervision, provides exceptional customer services, prepares, serves and cleans up Hot Breakfast for guests following Company policies and procedures. Ensures food safety standards are met and maintains appropriate levels of inventory and supplies. Maintains the breakfast/lobby area in a clean and organized manner. Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.GENERAL KNOWLEDGE, SKILL AND ABILITY:Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to communicate in a friendly manner with guests in order to create a warm, comfortable, relaxing environment. Requires knowledge of hotel accommodations, the community and breakfast hours. Requires ability to conduct accurate inventory of food items and calculate order levels.
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ABOUT DRURY HOTELS
Drury Hotels Company is a Missouri-based, family-owned and operated hotel system with more than 150 hotels in 27 states. Founded in 1973, Drury Hotels has been recognized by the J.D. Power 2020 North America Hotel Guest Satisfaction Index Study. The recognition marks Drury’s 15th consecutive guest-satisfaction award and sets a record for most consecutive wins in the J.D. Power travel and hospitality category.The J.D. Power 2020 North America Hotel Guest Satisfaction Index Study is based on responses gathered between June 2019 and March 2020 from 37,843 guests in Canada and the United States who stayed at a hotel in North America between May 2019 and March 2020. Click here for the J.D. Power press release, which includes rankings for all hotels
Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email email@example.com.
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