Southern Glazer's Wine and Spirits Inside Sales - On/Off Premise Sales Consultant in Farmington Hills, Michigan

Description

Overview

Sell products directly to Business to Business (B2B) customers by cultivating and maintaining positive customer relationships. This includes initiating calls to customers, building rapport, recommending modifications to products and services, with the end result being the promotion of customer retention, driving direct sales and assurance of an overall superior customer service experience.

Duties and Responsibilities

· Drive continued penetration of portfolio into accounts, focusing on relevantproductsthat match customer needs

· Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and exceeding customer needs and expectations

· Achieve customer retention goals and follow- up with consumers as required to close sales and meet/exceed revenue goals

· Build and maintain effective relationships with new and existing Business to Business (B2B) customers

· Maintain consumer prospect lists/contact database in order to assess client purchasing trends; proactively and consistently seek opportunities to promote and sell products based on client purchase history

· Acquire in depth industry and company knowledge in order to articulate product features, benefits, pricing and make recommendations to include core and innovation products

· Attend and actively participate in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to customers

· Attend sales group meetings concerning sales targets or forecasts, reporting on market situation

· Visit select customers once a year to establish strong personal relationships and understand customer’s business first-hand

· Perform other duties as assigned

Qualifications

Minimum Qualifications

  • High School Diploma or GED required

Preferred Qualifications

· Working knowledge and proficiency in computer skills, including MS Office Suite (e.g., Outlook for email, Excel to track metrics, Word and PowerPoint to create documents, and presentations), and experience with Customer Relation Management (CRM) systems

·Must maintain strong working knowledge of portfolio and products, including core and innovation products

·Knowledge in asking the right questions in orderto get to know your prospects more, and benefit from having an idea of what their particular needs are

· Knowledge in developing sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations

·Must have excellent verbal communications skills in order to effectively communicate with direct customers on the telephone and internally

·Must maintain strong working knowledge of portfolio and products, including core and innovation products

·Must be able to multi-task and work in a high energy sales environment that is goal/quota driven.

· Excellent time management and organizational skills in order to meet performance goals

· Excellent, upbeat and positive attitude in order to directly work with potential clients and employees

·Ability to work in fast-paced environment

·Ability to work independently with little supervision

·Ability to meet deadlines

·Ability to work under pressure, and meet sales goals

·Ability to listen

Physical Demands

· Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine

· Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping

· May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Job:Sales

Primary Location:United States-Michigan-Farmington Hills

Shift:Day Shift

ReferenceNumber: FAR00000054

Category: Sales

JobType:

JobIndustry:

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