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WHOLESALE HOME DECOR Phone Sales amp; Customer Service in FARMINGTN HLS, Michigan

A highly successful Artificial Floral Giftware Wholesaler in Farmington Hills, MI is looking for a Customer Service Rep. As a Customer Service Rep, you will be responsible for merchandizing the product in our showrooms. The successful candidate should possess an eye for interior design, excellent customer service skills, a strong positive attitude, and a drive to succeed.Purpose:The Customer Service Representative will answer calls for a busy office, verify customer information, take customerrsquo;s orders, answer questions, and respond to requests and complete other tasks as assigned.Key Duties/Responsibilities (may include but are not limited to):ulliPositive Attitude./liliHave a strong understanding of the basic elements of interior design./liliConsistently provide excellent customer service, pleasantly greeting all callers, and communicating with callers in a respectful and helpful manner./liliAnswer inbound calls within designated time frames, answer questions, and direct calls to appropriate person./liliEffectively perform individual share of the workload and actively engage in other assigned tasks during periods of low call volume./liliBe available to work in our showrooms in Atlanta and Las Vegas during show periods./li/ulQualifications:ulliHigh school diploma or equivalent/liliExperience working in an office and tradeshow environment/liliExcellent phone etiquette, verbal communication, interpersonal, and customer service skills/liliProficient keyboarding skills, working knowledge of database systems, and comfortable with the use of technology/liliExceptional analytical and problem-solving skills/liliAbility to perform as a team player/li/ulWork Schedule:Typically Monday through Friday with working hours ranging from 9:00 a.m. to 3 p.m.

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