Michigan Veterans Jobs

Mobile michigan-jobbank Logo

Job Information

2020 Companies Remote Online Sales Specialist in Detroit, Michigan

Overview

The HP Online Sales Specialist is responsible for interacting directly with customers through retailer sites. In this part-time position, the online sales specialist will answer questions, attach supplies and upsell products based on the customers’ needs. In this role, it’s imperative to have a keen eye for detail and a customer service attitude. As an HP Online Sales Specialist, you will ensure that all questions asked on a retailer's site either through chat or the designated QA sections are answered. Chat interactions specialize in quickly responding to customer concerns and questions while positively representing HP through text-based conversations.

What's in it for you?

  • Work remote from home

  • Paid weekly

  • Paid training

  • Technology reimbursement -$50/mo

  • Product giveaways

  • Birthday off

Job Contact

cdorman@2020companies.com

Duties and Responsibilities

Job Description:

  • Greet all customers in a timely and professional manor utilizing the eCommerce platform

  • Research and qualify customers for the best solution

  • Drive sales of all client products on supported retailer sites

  • Accurately document and report sales

  • Liaise with client product groups/quality control/other support teams when unable to find relevant information

  • Identify dot com product description issues

  • Provide sales support to the internet channel (increase online sales by focusing on customer's needs)

  • Builds strong partnerships across supporting departments and operations

  • Additional initiatives as requested

Qualifications:

  • Must be tech savvy and enjoy working with interactive technology

  • 1 year of experience in sales and customer service is a plus

  • Requires strong interpersonal and persuasive skills in order to communicate effectively with customers & prospects, as well as ability to overcome objections to close sales

  • An engaging, outgoing personality and passion for helping customers

  • Ability to communicate well

  • Excellent analytical, decision making and organizational skills

  • Strong typing capabilities and PC proficiency essential for chat responsibilities

  • Displays strong multitasking capability to support engaging chat dialogs with concurrent online customers

  • Strong time management skills with a keen eye for details

  • Superior client service and demonstrated ability to grow client relationships

  • Ability to translate client goals and demonstrate value through digital plans

  • Experience with Bazaarvoice, Zendesk, Powerfront and/or social listening platforms is a plus

  • Strong research skills and ability to translate the research to a solid presentation

  • Must have reliable home PC setup to run online based programs

Next Steps

Apply Now

Send to a Friend

Job ID2020-53967

Job ClassPart Time

Posting Location : Postal Code48201

DirectEmployers