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Detroit Institute of Art Museum Security Officer - Midnight, Afternoon, Day Shifts in Detroit, Michigan

JOB TITLE: Museum Security Officer

DEPARTMENT: Protection Services

REPORTS TO:Supervisor, Protection Services

CLASSIFICATION: Full-Time, Non-exempt

SHIFTS: Midnight shift - Tuesday/Wednesday Off - Thursday-Monday 11:45pm-8:15am;

Midnight shift Thursday/Friday Off - Saturday-Wednesday 11:45pm-8:15am;

Afternoon Shift Tuesday/Wednesday Off - Thursday-Monday 3:45pm-12:15am;

Day Shift Wednesday/Friday Off - Monday/Tues/Thurs 8:15am-4:45pm and Sat/Sun 9:15am-5:45pm

GENERAL SUMMARY: This potion serves as a member of the team of professionals responsible for maintaining life safety, protection the collection, and providing exemplary "security as service" to all visitor and staff at the museum. The position tactfully and effectively communicates and enforces the policies and practice established for the protection and safety of the museum staff, guests, physical structure, surrounding property, and museum assets.

ESSENTIAL FUNCTIONS

  • Patrol the museum collections, equipment, building and grounds to prevent and protect against theft, vandalism, hazard or threat

  • Take immediate action to mitigate hazards and threats within the limits of policy, procedure, guidelines, and work instructions.

  • Screen persons and parcels upon entry and exit into the museum to identify suspicious, prohibited, or otherwise restricted objects or materials from entering and exiting the museum.

  • Observes conduct of staff and public to detect and immediately address suspicious activity and non-conformance of rules and regulations.

  • Documents unusual or non-routine occurrences in writing and distributes reports via email.

QUALIFICATIONS

  • High school diploma or GED required; some college coursework is preferred.

  • Experience in the security field is preferred.

  • Ability to work varied shifts in a 24/7/365 operations, include days, afternoons, nights, weekends, and holidays, overtime assignments and training sessions.

  • Possess or be able to achieve and maintain CPR certification through the American Red Cross or American Heart Association.

  • Ability to maintain a stationary position and/or move for the majority of the shift.

  • Reliable transportation to and from working during all shifts and assignments.

  • Maintain punctual, regular, and predictable attendance.

  • Possess and exhibit excellent customer service skills, with the ability to interact tactfully, effectively, and professionally with leadership, peers, other museum staff, and the public at all times.

  • Maintain professionalism in appearance, demeanor, and communication at all times.

  • Possess or be able to achieve basic understanding of security principles and best practices

  • Basic computer skills including internet-based systems and programs as well as word processing. Experience with security system and technologies is strongly preferred.

  • Read, write, and speak standard English, multi-lingual is preferred.

The Detroit Institute of Arts is an Equal Opportunity Employer. Applications will be accepted until the position is filled.

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