Henry Ford Health System Facilitator - Clinical Quality II, Henry Ford Hospital in Detroit, Michigan

GENERAL SUMMARY:

The Clinical Quality Facilitator (CQF) II is able to perform complex project work with interdisciplinary groups that include senior administrators, nursing and medical leaders. This work is done with minimal supervision.

The CQF II leads or co-leads large system teams, guides implementation plans and acts as a consultant or facilitator on regulatory, disease certification, patient safety and quality issues. The CQF II designs and delivers educational programs to assist employees, physicians and leadership, meet safety and quality goals. The CQFII may assist with the design and supervision of graduate students’ quality and safety projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Managing the security model, FAQs, policy groups, etc.

  • Escalates concerns and issues to policy manager for resolution

  • Supports the system Policy Management Office

  • Provides project management support to clinical improvement initiatives; engages management, physician leadership, and staff in the development and implementation process; establishes effective communication with key stake holders/teams; assists in the collection, analysis, and interpretation of data; promotes internal and external benchmarking.

  • Analyzes internal and external quality measures, evidenced based practices and national trends.

  • Initiates and develops clinical and safety improvement projects, programs, and education based on the assessed needs of the organization and regulatory requirements.

  • Facilitates the education and integration of appropriate personnel into high performing teams

  • Acts as a change agent through modeling clinical quality and safety knowledge and skills.

  • Provides system education, consultation, and interpretation of TJC, NQF, CMS, and other applicable standards.

  • Provides assessment, education, and support concerning clinical quality and safety issues and survey processes.

  • Provides data on improvement initiatives; acts as a representative with internal/external customers.

  • Assists with design, analysis, implementation and reporting of clinical quality and safety initiatives.

  • Assist with preparation of reports for senior management.

  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, the Corporate Compliance Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

  • Travel to system hospitals/business units required.

  • Performs other related duties as assigned.

EDUCATION AND EXPERIENCE REQUIRED:

· Bachelor's Degree in Nursing or related field.

· Master's Degree in Nursing or a related field, preferred.

· Current RN licensure in the State of Michigan, preferred

· Five years of clinical experience.

· Two years project management experience, preferred.

· Experience in the delivering educational programs is an asset.

REQUIRED JOB KNOWLEDGE AND SKILLS:

  • Ability to adapt, respond and prioritize in a rapidly changing health care environment and ability to successfully manage multiple competing demands.

  • Experience with clinical quality and patient safety principles/initiatives; demonstrated ability to apply concepts.

  • Experience with new program/initiative development, implementation and evaluation.

  • Ability to act as a change agent, providing direction to others and gaining their support.

  • Basic understanding of the research process and statistical analysis.

  • Strong leadership/mentoring skills and customer service skills.

  • Strong interpersonal skills; ability to communicate effectively with all levels of management and staff across the System.

  • Strong base of patient safety knowledge including human factors and Failure Mode and Effects Analysis.

  • Strong oral and written communication skills including presentation skills.

  • Computer skills including knowledge of Microsoft Word, PowerPoint, Microsoft Excel, EHR, electronic mail and Internet navigation software.

  • Understanding of health care cultures including medical and nursing cultures.

  • Sound decision-making skills and problem-solving skills

    Overview

    Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

    care systems, is a national leader in clinical care, research and education. The system includes

    the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

    insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

    network and many other health-related entities throughout southeast Michigan, providing a

    full continuum of care. In 2015, Henry Ford provided $299 million in uncompensated care.

    The health system also is a major economic driver in Michigan and employs more than 24,600

    employees. Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient. The

    health system is led by President and CEO Wright Lassiter III. To learn more, visitHenryFord.com.

    Benefits

    Whether it's offering a new medical option, helping you make healthier lifestyle choices or

    making the employee enrollment selection experience easier, it's all about choice. Henry

    Ford Health System has a new approach for its employee benefits program - My Choice

    Rewards. My Choice Rewards is a program as diverse as the people it serves. There are

    dozens of options for all of our employees including compensation, benefits, work/life balance

    and learning - options that enhance your career and add value to your personal life. As an

    employee you are provided access to Retirement Programs, an Employee Assistance Program

    (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness

    and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other

    benefits and services.

    Equal Employment Opportunity/Affirmative Action Employer

    Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.