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GP Strategies Corproation Dealer Digital Performance Specialist in Detroit, Michigan

GP Strategies Corporation (NYSE: GPX) is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. GP Strategies’ solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services, customized to meet the specific needs of its clients. Clients include Fortune 500 companies, manufacturing, process and energy industries, and other commercial and government customers.GP Strategies engages a wide variety of professionals to design, develop, and deliver performance improvement for Automotive OEMs. SUMMARY: The DDPM has responsibility for supporting the digital execution (process, tools and strategies) between an OEM and its Dealers. They act as a Dealer support contact for 70 to 100 Dealers and work collaboratively with them to develop and implement various programs. The DDPM is the Dealers first line of defense with digital education and questions. They are the primary point of contact for the Dealer across digital initiatives and facilitate the integration of go to market strategy within each of these programs monthly. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Act as the primary point of contact for all dealers across digital initiatives for sales and serviceBuild relationships with dealers remotely via phoneExecute phone and email communications to DealersSupport Dealers with issues and resolve vendor, billing, D2C2 questionsSupport Dealers with enrollment in program solutionsWork with vendor partners to close outstanding casesW