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SHI International Corp. 2020-6432 in Detroit, Michigan

The Sr. Solutions Architect will operate at an enterprise architecture level working with larger customers and engaging in face to face meetings. The Senior Solutions Architect will uncover and develop opportunities by building strong relationships with the customer at technical and executive levels. The Senior Solutions Architect will consult on data center, edge, core, cloud, security, collaboration and services and will understand how that technology enables business. 

Stratascale, an SHI company, brings together the benefits of 31 years' experience delivering the very best technologies with a fresh consultative approach to designing, delivering and supporting the technology our customers need to transform their business. We call it Digital Agility.

To learn more about Stratascale visit our website: https://stratascale.com/

Includes but not limited to:

  • Responsible for driving gross margin generated by professional services and product sales contributing to their region/district/territory/pod’s respective goals

  • Take ownership of the sales pipeline, representing various practices opportunitiesby engaging where appropriate, following up with prospects to discover, defend and acquire new business

  • Collaborate and engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration and Services business in existing accounts

  • Collaborate, develop and execute strategy for top prospectswith the sales team to discover, grow and acquire new business

  • Ongoing training and Learning to understand the company services offerings in all solution practice areas by attending company training and expanding knowledge though self-study

  • Collaborate and engage with multiple layers of contacts within an organization, including but not limited to CIO, IT Directors, CTO, Application Managers, etc

  • Collaborate with sales teams and drive the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision making criteria, and closing

  • Builds the region/territory based on strategic account planning done in collaboration with the account executive and extended team

  • Demonstrates leadership to ensure that the company’s recommended solutions are comprehensive, achieve customer expectations and meet customer business needs and planning

  • Build strong relationships and trust withthe technical decision maker, executive stake holders and own the technical side of customer relationships

  • Focused on delivering a world class customer experience according to company standards.

  • Develop relationships with Local Technology Community (MFG’s and SI Partners), and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's on-going needs

  • Educate and develop sales teams on technical selling, product training, services and technology trends by taking advantage of office hours, setting up formal training and relationship building

  • Educate customers with product training and positioning technical solution sales cycle management

  • Engage in regular one on one meeting with managerand time with team ensuring value prop, resource usage, opportunity development and visibility to Data Center, Cloud, Network, Security, Collaboration and Services business

  • Bachelor’s degree or Equivalent work experience

  • Proficient with Microsoft Office Products Visio, PowerPoint, Excel, Word

  • 7 years + client-facing experience working on complex data center, cloud, security and/or network infrastructure

  • Minimum 5+ years Previous IT Administrator/Management experience desired

  • Experience supporting Enterprise and large commercial accounts desired

  • Advanced knowledge of servers, storage, converged / hyper converged, software defined networking, virtualization, public cloud and their impact on the business

  • Deep Familiarity with the RFP process and possess a winning record

  • Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, mirroring, active/standby, active/active, clustering)

  • Strong knowledge of Virtualization technologies, Hypervisors, server and desktop virtualization (i.e. VMware, Hyper-V, Citrix, VDI)

  • Expertise in mainstream technologies to include: Dell/EMC, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure and AWS

  • Experiencewith Public and Private Cloud Solutions

  • Possess a real passion for technology

  • Outstanding written and verbal communication

  • Able to build relationships with customers

  • Proactive mindset

  • Excellent negotiation skills

  • Excellent Presentation Skills

  • Ability to work effectively, add value as a team member and assume a leadership role for the team.

  • Ability to train and disseminate information within an Area or Operation.

  • Ability to resolve and close complex technical and selling situations

  • Ability to work effectively within all levels of an organization, both internally and externally

  • Ability to work both individually and in a team environment

  • Must be results driven with a strong sense of urgency

  • Attention to detail, organization, and follow up skills are critical

  • Initiative to research and resolve problems with a positive attitude

  • Exceptional time management

  • Strong documentation skills to include system/network diagrams and presentations

  • Highly organized

  • Travel to client locations required up to 75%

  • Extended hours are required to complete some special projects

  • FLSA Status: Exempt

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Requisition ID: 2020-6432

Marketing Title: Sr. Solutions Architect - Stratascale - Detroit, MI