Montway Inc A Hunter, A Farmer - Account Growth - ENTRY LEVEL in Canton, Michigan
We?re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we strive to be ahead of the game. We have high expectations and a career at Montway Auto Transport means challenging yourself to always be better.
Montway is looking for sharp, highly motivated individuals. As a Hunter/Farmer, you will work efficiently and effectively with our partners by deepening the relationship to increase retention as well as grow revenue and expand services. This is a client-facing role as an individual contributor. Experience in a b2b organization is preferred but not required.
Responsibilities Include (But Are Not Limited To The Following)
Ensure 100% customer retention for your defined book of business
Proactively identify key risks within your book of business
Grow accounts through location expansion and driving adoption with partners
Identify opportunities to cross-sell related products by working cross-functionally to expand your accounts
Proactively plan and communicate with your book of business through outbound phone calls, monthly reviews, and ongoing performance delivery
Champion partner feedback to help drive insights
Build meaningful, lasting relationships to make Montway's platform of choice for our B2B partners
Proactively manage renewal and up-sell opportunities for all current clients
Partner closely with Ad Ops & other Business Operations Teams on campaign activations & optimizations. Follow and update any internal marketing campaigns to maintain current business and acquire new business
Serve as the liaison between the client, Montway's internal teams ? support Montway's Best Practices on design and approach for the client
Provide regularly scheduled communications and KPI updates with clients and internal stakeholders ? you are responsible for keeping all parties informed and on schedule, a monumental and complex task
Be comfortable presenting insights, data & KPI metrics during client meetings
Develop a keen understanding of how the Montway platform and unique products will deliver brand value in support of the clients' goals
Support Montway billing efforts for our clients from invoice to payout
You're expected to have at least 40 hours per week onsite
Basic computer skills
Microsoft products (PowerPoint, Excel, etc.)
Time management skills
Ability to work independently
Clear communication skills
Able to communicate effectively with customers
Ability to function well as part of a team
- College degree preferred but not required
Pay: Salary + Commission
The culture, the vibe:
We were featured in Inc 500 for 2015, Inc 5000 for 2016 and Crain?s Fast 50 for 2017
A casual work environment where jeans, tees, and sneakers are encouraged
Regular company events with your awesome co-workers that include company lunches, team building offsite events and "cake" parties
The opportunity to work with and learn from an extremely talented team solving challenging and super complex problems all while building and leading them to great success
Health, dental, 401K, vision, PTO & other GREAT perks!
We live by the "work hard, play hard" mentality.
Mission: At Montway, our mission is to deliver a 5-star vehicle-shipping experience by blending innovative logistics solutions with our team?s commitment to service excellence that delights.
Vision: Our ultimate goal is for Montway to become the standard by which all vehicle-shipping is measured, servicing the widest range of individual clients, corporations of any size, and business partners within the United States and be recognized as the company that made transporting a vehicle as simple as pizza delivery.
Values: Integrity, Service Excellence, Leadership. Technological Incline, Simplicity in Operations
If our Mission, Vision, and Values speak or relate to you, we want you on our team!
**No recruiters, please. (No calls or emails)
*Location of the position is in Canton area
** 2-week training on-site