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Common Ground Milieu Specialist in Bloomfield Hills, Michigan

SUMMARY:Works as a team lead in de-escalation strategies and is a ldquo;first responderrdquo; in potentially acute and emergency scenarios within a community crisis center setting that serves all members in the community through support, coaching, and solution planning. Provides and maintains a supportive, hopeful, empathic, and engaging environment for individuals/families seeking help with crises. As a member of a multidisciplinary team, provides recovery coaching to people that result in diverting people from inpatient hospitalization and communicating the message of hope and the possibility of recovery and healing.ESSENTIAL JOB FUNCTIONS:Utilize recovery principles while comforting people in crisis: Hope, Choice, Empowerment, Recovery environment, Meaning and Purpose by sharing his or her personal recovery story, how recovery goals can be respectfully met and how a belief in self is maintained. Initiate recovery partnerships through providing peer support. Facilitate introductions to staff and provide a tour of the facility. Contact and involve participantrsquo;s support system. Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization. Conduct on-going observation of guests for the purpose of reporting any significant changes in personality and/or demeanor. Conduct regular Safety checks, removing any hazardous objects and record and report findings as designated. Contribute and participate in continuous Quality Improvement initiatives. Respond to critical situations that may require restrictive interventions as directed by Nursing personnel and/or Shift Supervisor. Serve as a representative of the organization, act as a positive role model towards all interactions (internal/ external stakeholders and people we serve) without judgment. Provide accurate and timely documentation in the Electronic Health Record. Document relevant and required information and services provided in the identified service record (electronic or otherwise) assuring continuity of care as a tool for communication with other team members. Maintain and observe all HIPAA regulations that apply. Provide timely, quality and accurate documentation in accordance with program standards. Adhere to established Quality Improvement Indicators. Complete and sign all necessary documentation before end of each shift.RELATED JOB FUNCTIONS:Contribute to a welcoming atmosphere. Use Recovery Coaching and the Recovery Pathways to maximize the opportunity to create recovery partnerships and a recovery environment. Assist with fulfilling basic needs such as food, clothing, arrange for shelter, bathing, etc. as needed. Contribute to keeping the environment clean and comfortable for people served as well as co-workers. Partner to complete guest registration to the Center. Be present during registration process to ensure safe transition. Assist people with gaining coping skills and recovery tools. Assure guests have necessary items for personal hygiene and comfort. Assist with maintaining inventory of supplies. Participate in training and orientation of new staff and interns. Perform other duties as assigned.SUPERVISION: N/AREQUIRED KNOWLEDGE, SKILLS AND ABILITIES:KNOWLEGE OF:ulliCurrent behavioral management and de-escalation techniques/liliBasic intervention skills/liliMental health recovery/liliEthical behavior and business practices to ensure that own behavior and behavior of others is consistent with these standards and aligns with the values of the organization/li/ulSKILLS TO:/stron