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GENERAL RV CENTER Service Manager in Birch Run, Michigan

The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.

What’s in it for you? When you join our team, you become part of the General RV family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry. If you’re looking for a place to call home, we want to hear from you!

  • Ensure the service team consistently provides the most competitive level of customer service while achieving a high standard of quality to meet or exceed customer expectations.

  • Attract and select top talent to build high performing teams.

  • Engage, motivate and manage service team to achieve key goals, and meet client expectations on a daily basis.

  • Monitor effectiveness and efficiency of service processes and performance.

  • Develop strategy to meet service department metrics.

  • Responsible for overall sales, profitability, and management of expenses.

  • Prior service management experience in a high volume facility is a must. Preferably in RV or Automotive.

  • Results driven and a desire to make a positive impact.

  • Strong communication skills, verbal and written. Ability to listen and provide solutions to customer issues.

  • Reliable and strong work ethic.


General RV offers a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching.

Relocation will be considered for the right candidate.


General RV Center and its family of companies, which includes America's Choice Insurance Partners and Salem Distributors, is a large multi-state employer founded in 1962 in the heart of the Motor City. General RV started as a small ‘mom and pop’ operation and has grown into the Nation's Largest Family-Owned RV Dealer, with over 1,500 loyal associates. We have Supercenters in 6 states, with 13 locations in Michigan, Ohio, Illinois, Florida, Utah and Virginia.

KEYWORDS: RV, recreational vehicle, Thor, Tiffin, Fleetwood, Winnebago, Starcraft, Dutchman, Keystone, Prime Time, Jayco, Coachman, car, new and used, Ford, Chevrolet, GM, Lexus, Mercedes, Nissan, Dodge, Chrysler, Acura, Audi, BMW, Jeep, Infiniti, Kia, Honda, Mazda, Toyota, Jaguar, Land Rover, VW, Volkswagen, Volvo

Requisition ID: 2020-3410

External Company URL: www.generalrv.com

Street: 12410 Dixie Hwy