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Ascension Health Operator-Switchboard in Battle Creek, Michigan

We Are Hiring

Operator-Switchboard - Facility Support 004 - Part-Time Day, 20 Hours Weekly - Ascension Borgess Health Park-Battle Creek - Battle Creek, MI

Variable--6a-230p or 930a-6p20 hrs/week

Why Join Ascension?

In Michigan, Ascension operates 16 hospitals and hundreds of related healthcare facilities that together employ over 20,000 associates. Across the state, Ascension Michigan is working together to help bring patients more resources and better care. Ascension Michigan is also committed to its community; it provided over $272 million in community benefit and care of persons living in poverty in FY2018. Ascension Michigan is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities.

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2019, Ascension provided $2 billion in care of persons living in poverty and other community benefit programs.

Ascension includes more than 150,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care – including 150 hospitals and more than 50 senior living facilities – in 20 states and the District of Columbia, while providing a variety of services including clinical and network services, venture capital investing, investment management, biomedical engineering, facilities management, risk management, and contracting through Ascension’s own group purchasing organization.

What You Will Do

As an associate with Ascension Michigan, you will have the opportunity to operate the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.

Responsibilities:

  • Receives and relays internal and external calls and provides general information according to protocol.

  • Maintains desk directories, on-call list, reference guides and other associated reference materials.

  • Operates beeper and paging system to contact personnel and code team.

  • Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.

What You Will Need

Education:

  • High school diploma or GED required.

Work Experience:

  • Previous Switchboard experience preferred.

Equal Employment Opportunity

Borgess Health is an equal opportunity employer, dedicated to the nondiscrimination in employment on the basis of race, color, age, religion, sex, national origin, handicap, disability, veteran or marital status.

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

REQNUMBER: 440069-1A

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