Trinity Health - IHA Planning and Development Analyst in Ann Arbor, Michigan
This position will identify, prioritize and drive targeted growth opportunities through the evaluation of our network and market.
ESSENTIAL JOB FUNCTIONS:
Conducts market and network assessments to identify and prioritize growth opportunities.
Develops and refreshes environmental assessments of primary/secondary service areas and new markets as requested.
Manages key growth initiatives and special projects as assigned.
Conducts due diligence on mergers and acquisitions.
Supports on-going development of specialty network through evaluation of specialty performance and referral patterns.
Supports planning of new ambulatory sites.
Identifies gaps in services through analysis of referral data.
Maintains and grows market intelligence capabilities to support strategic planning process.
Analyzes patient segments to develop strategies to drive retention and new patient acquisition.
Leads other analytics work as assigned
Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the IHA CARES mission and core values statement.
Must be able to work effectively as a member of the Planning & Development team.
Successfully completes IHA’s “The Customer” training and adheres to IHA’s standard of promptly providing a high level of service and respect to internal or external customers.
Maintains knowledge of and complies with IHA standards, policies and procedures, including IHA’s Employee Handbook.
Maintains complete knowledge of office services and in the use of all relevant office equipment, computer, and manual systems.
Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines
Serves as a role model, by d emonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respect cultural differences.
Uses resources efficiently.
If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.
Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.
EDUCATION: Bachelor’s degree required. Master’s degree in Business, Health Administration, or other health-related field preferred.
MINIMUM EXPERIENCE: 1-3 years
POSITION REQUIREMENTS (ABILITIES & SKILLS):
Exceptional analytical skills.
Experience with database reporting tools, statistical analysis and relational databases.
Strong presentation skills and experience presenting to executives and physicians, either in-person or virtual.
Proficiency in MS Office, specifically Excel.
Self-motivated and able to work independently.
Ability to work effectively and develop good working relationships with various levels of organizational members and diverse populations including IHA staff, management, providers, provider and executive leadership, patients and family members, insurance carriers, vendors, SJMHS and Trinity Health.
Good project and time management skills to effectively juggle multiple priorities and time constraints.
Ability to handle patient and organizational information in a confidential manner.
MINIMUM PHYSICAL EXPECTATIONS:
Physical activity that often requires keyboarding, filing and phone work.
Physical activity that often requires extensive time working on a computer.
Physical activity that sometimes requires walking, standing, bending, stooping, reaching, and/or twisting.
Physical activity that sometimes requires lifting, pushing and/or pulling under 30 lbs.
Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.
Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Requires the ability to drive to other office sites.
Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.